FAQ from our customers

Q: Do your products directly from your factory?

A: Yes, we have our own factory(learn more), So you would get the most affordable products with high quality.

Q: Do you Wholesale?

A:Yes, Feel free to send your idea, we are now searching the EU, US, Exclusive Partner. Contact us via Email or Whatsapp

Q: How Long Did You Receive Your Refund?

A: It took 2 business days after we receive your return package with unopened products.

Q: what if I received a broken product or a defective product?

A: First, you need email us with the broken product picture, normally we would send you a free new one or we can take a refund (shipment fee not included).

Human Hair Products, Personal under wear, stocking, Clearance Sale Products cannot return when opened due to Personal Health Reason.

Q: How To Track Your Order?

A: Check this link, enter your order number: https://wigsmfg.com/pages/track-your-order